At HotelsByNumbers.com (hereinafter referred to as “we,” “our,” “the website”), we understand the importance of protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information, as well as your rights regarding the processing of your data, in accordance with applicable data protection laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR), and Organic Law 3/2018, of December 5, on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD) in Spain.

1. Data Controller

The data controller of your personal data is:

HOTELS BY NUMBERS, S.L.
Paseo marina, 139, Castelldefels, 08860, Barcelona
936400700
redes@elcastell.com

2. Personal Data We Collect

a) Data Provided by You:
When you fill out the contact form on our website, we collect the following personal data:

  • Name
  • Email address
  • Any other information you choose to include in your message

b) Navigation Data:
When you browse our website, we collect data related to your access to the site, such as:

  • IP address
  • Device type
  • Information about the pages you visit
  • Date and time of access
  • Browser information

This type of information is collected through cookies or similar technologies.

3. Purpose of Data Processing

The main purposes for which we process your personal data are as follows:

  • Managing contact: We use your personal data (name, email, and message) to respond to inquiries or requests you submit via our contact form.
  • Improving the browsing experience: We use navigation data to analyze how users interact with the website and improve the user experience.

We do not use your personal data for commercial or advertising purposes, and we do not sell or share it with third parties.

4. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

  • Consent: The consent you provide when filling out the contact form.
  • Legitimate interest: The processing of browsing data is based on our legitimate interest in improving the functioning and user experience of the website.

You can withdraw your consent at any time, which will not affect the legality of the processing based on consent prior to its withdrawal.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. In the case of contact data, we will retain this information for as long as necessary to respond to your request or resolve any issues. Afterward, we will securely delete it.

6. User Rights

In accordance with applicable regulations, you have the following rights regarding your personal data:

  • Right of access: You can request confirmation of whether we are processing your personal data and access it.
  • Right to rectification: You can request the correction of inaccurate or incomplete personal data.
  • Right to erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to object: You can object to the processing of your data for reasons related to your particular situation.
  • Right to restriction of processing: You can request the restriction of the processing of your data in certain circumstances.
  • Right to data portability: You can request the transfer of your data to another data controller when technically feasible.

To exercise these rights, you can send us a request via email at redes@elcastell.com or in writing to the address provided at the beginning of this policy. In any case, we will respond to your request within the timeframes established by applicable law.

7. Security Measures

We take the necessary security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use industry-standard technology and security procedures to ensure the confidentiality of the personal information you provide to us.

However, it is important to note that no method of data transmission over the internet or electronic storage is 100% secure. Despite our efforts to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

If any international transfers of personal data occur, we will ensure that such transfers are carried out in compliance with applicable laws, ensuring an adequate level of protection for the data as established by the GDPR.

9. Cookies

We use cookies and similar technologies to improve the browsing experience and perform website usage analysis. You can consult our Cookie Policy on the website for more details on the use of cookies and how to manage them.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new version on this page. We recommend that you review this policy periodically to stay informed of any updates. The date of the latest update will appear at the bottom of this document.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please feel free to contact us through the contact form on our website or by sending an email to redes@elcastell.com.

Last Updated: 04/12/2025